These conditions set out the basis upon which the owner accepts bookings for accommodation described on this website, any associated web sites and any supplements or brochures. Please read these conditions carefully, if after reading you do not wish to be bound by this conditions you have 7 days from the date of booking confirmation to cancel the booking and monies paid will be refunded in full.

1.Contract

You may book by email, telephone or post. A binding contract comes into existence when the holiday booking has been confirmed either by post or email to you or your representative. This contract will be governed by English Law and is subject to the exclusive jurisdiction of the courts of England. In all cases the person making the reservation on behalf of the group accepts these bookings conditions on behalf of every member of the group.

2. Price Guarantee

All prices quoted on the web page are subject to change, and we reserve the right to correct and amend errors in both advertised and confirmed prices, which we will do so as soon as we become aware of the error. Please check the price of your holiday at time of booking. Once a holiday has been confirmed we guarantee not to increase the cost of the accommodation.

3. Payment

In order to confirm your holiday a payment of 25%(or full payment if the booking is made less than 8 weeks before thedeparture date) must be paid at time of booking. Once a contract comes intoexistence (see 1) you have agreed to pay the total cost of the holiday. Wemust receive the balance not less than 8 weeks before commencement of the holiday. If we do not receive the total cost by the due date, we reserve the right to cancel the booking. In this case, cancellation charges may apply(see 6).

4. Security Deposits

The security deposit will be £100. This deposit will form part of the final payment and will be held by the owner for a period of two weeks after the end of the holiday. We reserve the right to deduct any losses, breakages or damage caused to the property during your stay. Minor damages such as a chipped cup will not be charged for. If there is damage or costs that exceed the amount of the security deposit, you will be responsible to reimburse us within fourteen days of being notified of the excess charge.

5. Holiday Insurance

It is your responsibility to obtain your own travel insurance.

6. Cancellation by You

In the unlikely event of your being forced to cancel your holiday, in full or in part, you should inform us immediately by telephone or email, and confirm this in writing by post. You remain responsible for the total cancellation charges of the booking. A cancellation will only be accepted from the person originally making the booking. The cancellation will take effect from the date that the letter is received in our office. Cancellation charges are as follows:

Period before departure More than 56 days 42 - 56 days 28 - 42 days 1 - 28 days

%of total price of holiday Appropriate deposit 50% 75% 100%

7. Amendments by You

If you wish to amend your booking after it has been confirmed, we will endeavour to assist you, however, you may incur additional costs.

8. Cancellation by Us

Occasionally we have no option but to cancel yourbooking, and we reserve the right to do so. We will endeavour not to cancelwithin a period of 56 days prior to the start of your holiday, unless we have not received full payment, or we are forced to do so due to circumstances beyond our control. If it is necessary to cancel your holidayfor any other reason than that of non payment by you, we will make a full refund of all monies paid. Compensation will not be paid, nor will liabilitybe accepted.

Compensation will not be paid, nor will liability be accepted, other than offering alternative accommodation or a full refund, should the cancellation be forced upon us by unusual or unforeseeable circumstances outside our control, where by even with all due care and attention we would be unable to avoid.

9. Your Responsibilities

For the duration of your holiday you are responsible for the property which you have booked and you are expected to take care of it. You are responsible for leaving the property in a clean and tidy condition and may be billed for any amount over and above the time normally spent on the cleaning. You are liable for any breakages and damage to the property or its contents, and if you do not replace any breakages or pay locally for any damage sustained, you will be billed when you return from your holiday. Any third party visiting the property during your holiday will be regarded as your responsibility and any damages or breakages caused by any third party will be your liability. You are responsible for any damage to any third party visiting the property that is caused by you or any member of the party staying in the property, or any other person whom you may invite to the property.

10. Numbers of People Accepted at Holiday Accommodation

The owners of the property or their agent or representative retain the rights to refuse admission to more people (including children and infants) than six persons. Similarly the owners of the property, or their agent or representative retain the right to refuse the erection of tents, the parking of caravans, motor homes or any other type of temporary or mobile accommodation on any part of the garden or land connected to the property.

11. Complaints

It is our policy to endeavour at all times to satisfy our clients and to this end we ask that should there be any complaint we have the opportunity to rectify any problems with the property or any service which we may have arranged on your behalf. We would ask you to follow the following procedure, in the unlikely event of a complaint or problem. First of all you should contact the local agent, key holder or representative. At the same time we would ask you to advise the owners in the UK so that we are immediately made aware of and are able to assist with the complaint/problem. On your return from holiday, should you feel that your complaint/problem was unresolved, we would ask you to write to us giving us all the relevant details, within two weeks of your return home. Failure to observe this procedure will make it difficult or impossible for us to rectify the problem at the time of its occurrence and therefore we regret that we will be unable to accept any liability regarding any complaint or claim which is not notified in accordance with this. We would draw your attention to the fact that although we are very sympathetic to any instances of unforeseen building or construction work which may occur in the vicinity of your holiday home, this is completely outside our control and although we will try our best to help you, we have no ability to stop any such work or noise and therefore cannot accept liability.

12. Force Majeure

We apologise but regret that we are unable to accept any responsibility or liability for any problems or events which we, or our agent, supplier or sub contractor, could not, even with all due care and attention possibly foresee or avoid. These items may include war or threat of war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, flood, fire or disease and all similar events outside our control.

13. Website

This website is constantly being upgraded, altered and amended. Thus it is not a brochure which has a beginning and end date, therefore it is possible that prices and information may have changed by the time you decide to book a holiday. We therefore emphasise that it is essential that at the time of booking that you check all details and verify all prices of accommodation. Facilities and local attractions are features which are intended solely as information and we are therefore unable to accept any liability for these being unavailable during your holiday period. All distances and measurements mentioned in the descriptions of properties are approximate.

14. Personal Safety and Safety Standards

Please be aware that when travelling abroad you should take greater care than normal when you are visiting unknown destinations. As with all tourist areas, unfortunately, opportune thieves sometimes operate. Therefore we advise you not to carry unnecessarily large amounts of cash with you and to ensure that handbags, wallets and other receptacles are always secured. When parking and leaving any vehicle all articles should be locked in the boot and covered so as to be totally out of sight. We cannot accept liability for any death, injury or loss sustained due to the non-observance of your own safety. Please note that safety standards apply to Spain and may on occasion not be up to the normal expected standard of safety required in the UK. You should take care to check the safe condition of items such as electric plugs, sockets and switches etc. We would ask you to report any defective item to the local agent and also to notify us, however we regret we cannot be liable for any death, injury or loss due to the use of such defective item.